Services — Juna Dev

Line chart of sales performance on a laptop

CRM applications

A CRM shaped around your process, not the other way round.

Off-the-shelf CRMs make every team work the same way. We build the pipeline, inbox, automations and reporting your team actually needs — and connect it to the tools you already run.

Pipelines, stages and custom fields for how you sell and serve
Unified inbox: email, SMS, WhatsApp, calls and web chat in one thread
Workflow automation with follow-ups, assignments and SLAs
Dashboards your managers open every morning

Typical stackTypeScript, React, PostgreSQL, Twilio, SendGrid, WhatsApp Business

Engineer working at three monitors full of system dashboards

Monitoring systems

See a problem before your customers feel it.

Observability that is designed, not bolted on: metrics, logs and traces that answer real questions, alerts tied to what users experience, and on-call that wakes the right person.

Metrics, logs and traces with OpenTelemetry
SLOs and error budgets per service
Alerting with runbooks and escalation
Executive and NOC dashboards on Grafana

Typical stackPrometheus, Grafana, Loki, Tempo, OpenTelemetry, PagerDuty

Time tracking

Time tracking your people will actually use.

Timesheets that take seconds, not minutes. Attendance, project time, overtime rules and approvals — with exports payroll and clients accept without re-keying.

Web, mobile and kiosk clock-in with geofencing
Project and task time with billable rates
Approval chains, overtime and leave rules
Payroll-ready exports and client reports

Typical stackReact Native, PostgreSQL, Node.js, SSO with Google and Microsoft

Corridor of server racks in a data centre

DevOps & cloud architecture

Infrastructure that is reliable by design and cheaper by review.

We architect, build and operate cloud platforms: CI/CD that ships in minutes, infrastructure as code that can be reviewed, and cost reviews that pay for themselves.

Cloud architecture and migration on AWS, Google Cloud or Azure
Kubernetes, Docker and CI/CD pipelines
Terraform and GitOps for every environment
Security hardening, backups and cost optimisation

Typical stackKubernetes, Terraform, GitHub Actions, ArgoCD, Cloudflare

Studio microphone ready for a voice agent recording

Agentic AI & voice agents

AI agents that do the work, on chat and on the phone.

Agents grounded in your data that qualify leads, answer questions, book appointments and follow up — on your website, over WhatsApp and as a natural voice on inbound and outbound calls, with a human one handoff away.

Retrieval-grounded chat agents trained on your content
Voice agents for inbound and outbound calls
Tool use: calendars, CRM records, payments and tickets
Guardrails, evaluation and human handoff built in

Typical stackOpenAI, Anthropic, Qdrant, Twilio Voice, LiveKit, Deepgram, ElevenLabs

Ways to work with us

Pick the shape that fits the problem.

One week

Discovery sprint

Workshops, a written scope, an architecture sketch and a fixed-price proposal. Keep it even if you build elsewhere.

Scope and priorities, in writing
Architecture and stack decision
Fixed price and date

Book a sprint

Weeks to months

Fixed-scope build

The product, delivered by a senior team on a fixed price and date, released weekly to staging you can open.

Weekly releases and demos
Monitoring and CI/CD included
Handover and documentation

Scope a build

Monthly

Run & extend

We keep the system observed, patched and improving after launch — an embedded team at a predictable monthly rate.

On-call and incident response
Roadmap delivery every month
Cloud cost reviews

Talk about support

Everything a modern operation needs, built by one team.